Privacy notice
How we use your information
Last updated: 15 September 2026
Resin Quote Hub is operated as a UK sole-trader business.
Email: hello.resinquotehub@gmail.com
Full legal operator identity and service address are available on our Business information page.
Who controls your information
The legal operator of Resin Quote Hub is responsible for the personal information collected through this website. Full legal identity and contact details are available on our Business information page.
Information we collect
When you request a quote, we may collect your first name, postcode, email address, phone number, approximate driveway size, existing surface or base, preferred timing and any project details you choose to provide. We also record whether you selected the optional marketing checkbox. If you apply to become an installer partner, we may collect your business and contact details, website or social profile, service coverage, services offered, response time and insurance confirmation.
Why we use it
- to review and respond to your quote request;
- to decide whether we have a relevant participating installer for your project;
- to share the request with up to three relevant independent driveway installers where appropriate;
- to communicate with you about the request and handle questions or complaints;
- to assess, onboard and communicate with installer partners;
- to manage prepaid installer lead credits and related business records;
- to protect the website from spam, misuse and security threats; and
- if you separately opt in, to send occasional Resin Quote Hub marketing emails.
Our lawful basis
For quote-matching and related communications, we rely on legitimate interests in operating a quote-introduction service and responding to a request that you have chosen to submit, balanced against your privacy rights. Where consent is required for optional direct marketing, we rely on your consent, which you can withdraw at any time. Installer business records may also be processed where necessary to perform or prepare a commercial agreement and to meet accounting or legal obligations.
Who we may share information with
Where we have a suitable match, your quote request may be shared with up to three independent driveway installers so they can contact you about the project. We may also use service providers that help us host the website, process form submissions, process installer payments, secure the service or manage business communications. We do not sell your details for unrelated marketing.
Technology providers
The website is hosted using Netlify services and installer payments are processed by Stripe. Business email is managed through Google Gmail. These providers may process information for us as part of providing their services.
How long we keep it
We aim to keep quote-request information only for as long as needed to manage the enquiry, measure the service and deal with reasonable follow-up. As a working rule, unsuccessful or inactive quote-request data should normally be deleted or anonymised within 12 months, unless there is a legal, accounting, fraud-prevention or dispute reason to keep it longer. Business and payment records may need to be retained longer where required for tax, accounting or dispute purposes.
Cookies and analytics
At launch we do not intentionally use advertising cookies or non-essential behavioural analytics on this website. Our hosting and security providers may still process basic technical information such as IP address, browser information and request logs to deliver and protect the service. If we later add non-essential analytics or advertising technologies, we will update this notice and introduce appropriate consent controls where required.
International processing
Some technology providers may process information outside the UK. Where that happens, appropriate legal safeguards are expected to be used by those providers.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to the use of your personal information, and to withdraw marketing consent. To make a request, email hello.resinquotehub@gmail.com.
Complaints
Please contact us first if you have a privacy concern. You also have the right to complain to the UK Information Commissioner's Office if you remain unhappy with how your personal information has been handled.
Marketing
Requesting a quote does not automatically subscribe you to Resin Quote Hub marketing. Marketing is optional and uses a separate checkbox. You can withdraw your choice at any time by emailing us.
Changes to this notice
We may update this notice when the service, suppliers or data uses change. The latest version will always be published on this page.